Table of Contents
The following terms and conditions (“Terms”) govern use of all content, services, and products (the “Service”) provided by TRAVEL RISK GROUP, LLC. (“TRAVEL RISK GROUP”) and available on the TRAVEL RISK GROUP sites including but not limited to websites and applications (the “Site”). The Service is owned and operated by TRAVEL RISK GROUP. The Site is intended to be used by users (“User” or “Users”) in connection with the Services.
The Service is offered subject to your acceptance without modification of all of the terms and conditions contained herein and all other operating rules, policies, and procedures that may be published from time to time on the Site (collectively, the “Agreement”).
If you are entering into this Agreement on behalf of a company or other legal entity, you represent that you have the authority to bind such entity, its affiliates, and all users who access the Service through your account to this Agreement, in which case the terms “you” or “your” shall refer to such entity, its affiliates, and users associated with it. If you do not have such authority, or if you do not agree with these terms and conditions, you must not accept this Agreement and may not use the Service.
PLEASE READ THIS AGREEMENT CAREFULLY BEFORE ACCESSING OUR SITE OR USING THE SERVICE. BY ACCESSING OR USING ANY PART OF THE SITE, YOU AGREE TO BECOME BOUND BY THIS AGREEMENT. THESE TERMS INCLUDE A BINDING ARBITRATION CLAUSE AND A CLASS ACTION WAIVER.
THIS SITE, AS WELL AS THE CONTENTS OF THIS SITE, INCLUDING ALL INFORMATION, TEXT, GRAPHICS, IMAGES, HYPERLINKS AND OTHER MATERIAL INCLUDING USER CONTRIBUTIONS (THE "CONTENT"), ARE FOR GENERAL EDUCATIONAL PURPOSES ONLY AND ARE NOT INTENDED TO BE USED FOR THE PURPOSES OF PERSONAL SAFETY, PROVIDING MEDICAL TREATMENT OR ATTENTION, MAKING MEDICAL OR HEALTH-RELATED DECISIONS. THIS SITE IS NOT A SUBSTITUTE OR REPLACEMENT FOR MEDICAL OR PERSONAL SAFETY ADVICE, WHICH WE ENCOURAGE YOU TO OBTAIN FROM A MEDICAL PROFESSIONAL, DOCTOR OR OTHER RELEVANT SPECIALIST. TRAVEL RISK GROUP DOES NOT ENDORSE ANY STATEMENTS OR OPINIONS MADE IN THE MATERIALS NOR DETERMINE THE TRUTHFULNESS, ACCURACY, RELIABILITY, CURRENCY OR COMPLETENESS THEREOF. TRAVEL RISK GROUP DOES NOT TAKE ANY RESPONSIBILITY FOR THE CONTENT NOR WILL TRAVEL RISK GROUP BE RESPONSIBLE FOR ANY DAMAGES TO USERS OF THE WEBSITE, HOWEVER CAUSED. USE OF THE WEBSITE OR MATERIALS AND ANY RELIANCE ON THE MATERIALS WILL BE AT YOUR OWN RISK.
If you do not agree to all the terms and conditions of this Agreement, then you may not access the Service. If these terms and conditions are considered an offer by TRAVEL RISK GROUP, acceptance is expressly limited to these terms.
You must be a human. Accounts registered by “bots” or other automated methods are not permitted.
Each account may be only used by one person and you may only have one account. If it is discovered that you have registered multiple accounts, are sharing accounts with another individual, or are otherwise accessing the Site through an account that is not your own, all accounts affected by such use shall be terminated.
You are responsible for maintaining the security of your account and password. TRAVEL RISK GROUP cannot and will not be liable for any loss or damage from your failure to comply with this security obligation. You are fully responsible for all activities that occur under the account and any other actions taken in connection with the account. You must immediately notify TRAVEL RISK GROUP of any unauthorized uses of your account, or any other breaches of security. TRAVEL RISK GROUP will not be liable for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions.
You may not use the Service for any illegal or unauthorized purpose. You must not, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright or trademark laws). No matter what else is said in these Terms or anywhere else within the Services, you expressly acknowledge that you have no right, title, or interest to or in any account you create through our Services, and your account is not your property.
By using the Site, you warrant and represent that you are at least 18 years of age and otherwise legally competent to read, understand and accept the provisions of this Agreement. If you are under 18 years of age, you must not use any part of the Site, create an account, or submit any personal information to TRAVEL RISK GROUP through the Site.
TRAVEL RISK GROUP may remove Content that violates the Agreement at its sole discretion. Removing Content, or terminating an account are not actions TRAVEL RISK GROUP take lightly, and we may take a while to investigate and determine if such actions are warranted. It is at TRAVEL RISK GROUP’s sole discretion whether to discuss the reasons for taking action against any Content or account.
By using this Site and our services you give TRAVEL RISK GROUP your express permission to contact you via email, messaging, or other electronic or non-electronic forms of communication for all purposes including distribution of marketing and promotional materials.
We provide interactive services on our Site, including, without limitation chat rooms and bulletin boards. We will take reasonable endeavours to assess any possible risks for Users from third parties when they use any interactive service provided on our Site, and we will decide in each case whether it is appropriate to use moderation of the relevant Service (including what kind of moderation to use) in the light of those risks. However, we are under no obligation to oversee, monitor or moderate any interactive service we provide on our Site, and we expressly exclude our liability for any loss or damage arising from the use of any interactive service by a user in contravention of our content standards, whether the Service is moderated or not. Should a difficulty arise, the user should contact us by emailing [email protected] immediately.
If you make (or allow any third party to make) material available through the Site (any such material, “Content”), you are entirely responsible for the content of, and any harm resulting from, that Content. That is the case regardless of whether the Content in question constitutes text, graphics, an audio file, or computer software.
A. By making Content available, you represent and warrant that:
the downloading, copying, and use of the Content will not infringe the proprietary rights, including but not limited to the copyright, patent, trademark, or trade secret rights, of any third party;
if your employer has rights to intellectual property you create, you have either (i) received permission from your employer to post or make available the Content, including but not limited to any software, or (ii) secured from your employer a waiver as to all rights in or to the Content;
you have fully complied with any third-party licenses relating to the Content, and have done all things necessary to successfully pass through to end users any required terms;
the Content does not contain or install any viruses, worms, malware, trojan horses, or other harmful or destructive content;
the Content is not spam, is not machine- or randomly-generated, and does not contain unethical or unwanted commercial content designed to drive traffic to third party sites or boost the search engine rankings of third party sites, or to further unlawful acts (such as phishing) or mislead recipients as to the source of the material (such as spoofing);
the Content is not pornographic, does not contain threats or incite violence, and does not violate the privacy or publicity rights of any third party;
the Content is not getting advertised via unwanted electronic messages such as spam links on newsgroups, email lists, other groups and web sites, and similar unsolicited promotional methods;
the Content is not named in a manner that misleads your readers into thinking that you are another person or Travel Risk Group; and
you have, in the case of Content that includes computer code, accurately categorized and/or described the type, nature, uses, and effects of the materials, whether requested to do so by TRAVEL RISK GROUP or otherwise.
B. Without limiting any of those representations or warranties, TRAVEL RISK GROUP has the right (though not the obligation) to, in TRAVEL RISK GROUP ’s sole discretion:
refuse or remove any content that, in TRAVEL RISK GROUP’s reasonable opinion, violates any TRAVEL RISK GROUP policy or is in any way harmful or objectionable, or
terminate or deny access to and use of the Service to any individual or entity for any reason. TRAVEL RISK GROUP will have no obligation to provide a refund of any amounts previously paid.
As a User, you may deactivate your account at any time. Personally identifying information such as your name, username, and profile photo will no longer be associated with Content you have posted.
You agree to pay TRAVEL RISK GROUP the fees indicated for the Service. All the fees will need to be prepaid for the Service.
All Monthly and Annual Memberships will renew automatically for the Membership term, at the then-current Membership rate, until you cancel. YOU ACKNOWLEDGE AND AGREE THAT TRAVEL RISK GROUP MEMBERSHIP, IN ANY FORM, CONTINUES INDEFINITELY UNLESS OR UNTIL YOU CANCEL THE MEMBERSHIP. IF YOU DO NOT CANCEL, YOUR MEMBERSHIP WILL AUTOMATICALLY RENEW AT THE THEN-CURRENT RATE ON EACH RENEWAL ANNIVERSARY, BASED ON THE BILLING CYCLE YOU SELECTED AT THE TIME OF PURCHASE (EITHER MONTHLY OR ANNUALLY). You accept responsibility for all recurring charges prior to cancellation, including any charges processed by TRAVEL RISK GROUP after the expiration date of your payment card, where applicable.
You may cancel your Membership at any time by contacting TRAVEL RISK GROUP. Upon cancellation you will not be charged for any subsequent renewal periods and your Annual Membership will not continue past the cancellation date.
We reserve the right to adjust pricing for our Monthly and Annual Memberships, Services, or any components thereof in any manner and at any time in our sole and absolute discretion. Except as otherwise expressly provided for in these Terms, any price changes or changes to your Membership Fees will take effect following notice to you.
In order to use certain Site Services, you must provide account information for at least one valid payment method.
You hereby authorize TRAVEL RISK GROUP, to run credit card authorizations on all credit cards provided by you, to store credit card and banking or other financial details as your method of payment consistent with our Customer Privacy Statement, and to charge your credit card (or any other payment method) for the Fees and any other amounts owed under the Agreement. To the extent permitted by applicable law and subject to our Customer Privacy Statement, you acknowledge and agree that we may use certain third-party vendors and service providers to process payments and manage your payment method information.
By providing payment method information through the Site and authorizing payments with the payment method, you represents, warrants, and covenants that: (a) you are legally authorized to provide such information; (b) you are legally authorized to make payments using the payment method(s); (c) if you are an employee or agent of a Travel Risk Group or person that owns the payment method, you are authorized by the Travel Risk Group or person to use the payment method to make payments; and (d) such actions do not violate the terms and conditions applicable to your use of such payment method(s) or applicable law.
TRAVEL RISK GROUP offers a full refund on Monthly and Annual Memberships if canceled within seven (7) days of the initial purchase date. To request a refund, you must contact our support team at [email protected] within this 7-day period.
After the 7-day refund window has expired, all payments are non-refundable, and no prorated refunds or credits will be issued for unused portions of a subscription.
Travel Risk Group reserves the right to deny a refund request and/or terminate access to the Service if we determine, in our sole discretion, that a User is abusing the refund policy. This includes, but is not limited to:
Repeatedly purchasing and canceling Memberships to take advantage of the refund window.
Engaging in fraudulent or deceptive practices, such as using multiple accounts to circumvent refund restrictions.
Violating any other terms of this Agreement.
Users who violate this policy may be permanently restricted from future purchases and/or have their accounts suspended.
TRAVEL RISK GROUP respects copyright law and expects its users to do the same. It is TRAVEL RISK GROUP’s policy to terminate in appropriate circumstances users or other account holders who repeatedly infringe or are believed to be repeatedly infringing the rights of copyright holders.
The Services contain proprietary materials such as logos, text, software, photos, video, graphics, music and sound. TRAVEL RISK GROUP is the owner or licensee of all such proprietary material and all intellectual property rights therein, including without limitation, copyrights and trademarks. In using the Services, you agree not to upload, download, distribute, or reproduce in any way any such proprietary materials without obtaining TRAVEL RISK GROUP’s prior consent. By
We reserve the right to modify the Agreement at any time and modified terms are effective upon posting to the Site. We will make reasonable efforts to inform you of these changes via email or through the Service. Your continued use of or access to the Service following the posting of any changes to this Agreement constitutes acceptance of those changes. TRAVEL RISK GROUP may also, in the future, offer new services and/or features including the release of new tools and resources. Such new features and/or services shall be subject to the terms and conditions of this Agreement.
Users may request data related to their personal account and group(s) respectively. TRAVEL RISK GROUP has the right to refuse repetitive or technically difficult requests. For information about how we collect and share user information please refer to our Customer Privacy Statement.
THE SERVICE IS PROVIDED “AS IS” AND "AS AVAILABLE". TRAVEL RISK GROUP AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUBSIDIARIES, AFFILIATES, LICENSORS AND SUPPLIERS HEREBY EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR A PARTICULAR PURPOSE. NEITHER TRAVEL RISK GROUP OR ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUBSIDIARIES, AFFILIATES, LICENSORS NOR SUPPLIERS WARRANT THAT THE OPERATION OF THE SERVICE WILL BE UNINTERRUPTED, ERROR FREE OR WITHOUT BREACHES OF SECURITY.
TRAVEL RISK GROUP, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUBSIDIARIES, AFFILIATES, AND ITS LICENSORS DO NOT REPRESENT OR WARRANT THAT:
IN NO EVENT WILL TRAVEL RISK GROUP ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUBSIDIARIES OR AFFILIATES BE LIABLE TO ANY PARTY FOR:
ANY BODILY INJURY, DEATH, OR PROPERTY DAMAGE THAT MAY OCCUR AS THE RESULT OF SERVICES.
NOTWITHSTANDING THE TERMS, IN NO EVENT SHALL TRAVEL RISK GROUP BE HELD LIABLE, FOR ANY AMOUNTS IN EXCESS OF (IN THE AGGREGATE) ONE HUNDRED U.S. DOLLARS ($100.00). TRAVEL RISK GROUP SHALL HAVE NO LIABILITY FOR ANY FAILURE OR DELAY DUE TO MATTERS BEYOND THEIR REASONABLE CONTROL. THE FOREGOING SHALL NOT APPLY TO THE EXTENT PROHIBITED BY APPLICABLE LAW.
This Agreement constitutes the entire agreement between TRAVEL RISK GROUP and you concerning the subject matter hereof, and they may only be modified by a written amendment signed by an authorized agent/employee of TRAVEL RISK GROUP, or by the posting by TRAVEL RISK GROUP of a revised version. Any and all disputes arising of this Agreement, termination, or our relationship with you shall be determined by applying laws of the State of Delaware.
If any part of this Agreement is held invalid or unenforceable, that part will be struck, and the remaining portions will remain in full force and effect. A waiver by either party of any term or condition of this Agreement or any breach thereof, in any one instance, will not waive such term or condition or any subsequent breach thereof. You may not assign your rights under this Agreement without written consent from TRAVEL RISK GROUP; TRAVEL RISK GROUP may assign its rights under this Agreement without condition. This Agreement will be binding upon and will inure to the benefit of the parties, their successors and permitted assigns.
ARBITRATION
By using this Site, you agree that any and all disputes, claims or controversies that you may have against TRAVEL RISK GROUP arising out of or relating to or connected in any way to (i) your use of this Site (ii) any services obtained from or provided by TRAVEL RISK GROUP or (iii) this Agreement (including the interpretation and scope of this clause and the arbitrability of the dispute), shall be resolved exclusively by mandatory, binding arbitration initiated through and administered by the American Arbitration Association ("AAA"). You further agree that arbitration will be conducted by a single arbitrator pursuant to the applicable Rules and Procedures established by AAA, and that any arbitration proceeding, if necessary, will be held in Charlotte, North Carolina or at such other location as may be mutually agreed upon by TRAVEL RISK GROUP and you. Arbitration will be subject to the Federal Arbitration Act and not any state arbitration law. The arbitrator shall apply Delaware law consistent with the Federal Arbitration Act, and shall honor claims of privilege recognized at law. In order to initiate arbitration with the AAA, you may be responsible for paying a filing fee to the AAA, however, in the event you are able to demonstrate that the costs of arbitration will be prohibitive as compared to the costs of litigation, TRAVEL RISK GROUP will reimburse as much of your filing and hearing fees in connection with the arbitration as the arbitrator deems necessary to prevent the arbitration from being cost-prohibitive. There will be no right or authority for any claims to be arbitrated on a class action or representative basis. YOU UNDERSTAND AND AGREE THAT, BY ACCEPTING THESE TERMS AND CONDITIONS, YOU AND TRAVEL RISK GROUP ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION WITH RESPECT TO THE CLAIMS COVERED BY THIS MANDATORY ARBITRATION PROVISION. You are thus giving up your right to go to court to assert or defend your rights. Your rights will be determined by a neutral arbitrator, and not a judge or jury.
All claims you bring against TRAVEL RISK GROUP must be resolved in accordance with this arbitration provision. All claims filed or brought by you contrary to this provision will be considered improperly filed and void. Should you file a claim contrary to this arbitration provision, TRAVEL RISK GROUP will notify you in writing of the improperly filed claim, and you must promptly withdraw the claim. If you fail to promptly withdraw the claim after receiving written notice from TRAVEL RISK GROUP, TRAVEL RISK GROUP may recover its reasonable attorneys’ fees and costs incurred to enforce this arbitration provision.
A party who intends to seek arbitration must first send a written notice of the dispute to the other, by certified mail, Federal Express, UPS, or Express Mail (signature required), or in the event that we do not have a physical address on file for you, by electronic mail ("Notice"). TRAVEL RISK GROUP’s address for Notice is: [email protected].
The Notice must (1) describe the nature and basis of the claim or dispute; and (2) set forth the specific relief sought ("Demand"). We agree to use good faith efforts to resolve the claim directly, but if we do not reach an agreement to do so within 30 days after the Notice is received, you or TRAVEL RISK GROUP may commence an arbitration proceeding. During the arbitration, the amount of any settlement offer made by you or TRAVEL RISK GROUP shall not be disclosed to the arbitrator until after the arbitrator makes a final decision and award, if any. All documents and information disclosed in the course of the arbitration shall be kept strictly confidential by the recipient and shall not be used by the recipient for any purpose other than for purposes of the arbitration or the enforcement of the arbitrator’s decision and award and shall not be disclosed except in confidence to persons who have a need to know for such purposes or as required by applicable law.
If any part of this arbitration provision is deemed to be invalid, unenforceable or illegal, or otherwise conflicts with the Rules and Procedures established by AAA, then the balance of this arbitration provision shall remain in effect and shall be construed in accordance with its terms as if the invalid, unenforceable, illegal or conflicting provision was not contained herein.
You shall comply with all applicable laws, statutes, ordinances and regulations regarding your use of the Services.
Headings are for reference purposes only and in no way define, limit, construe or describe the scope or extent of such section.
This Agreement constitutes the entire agreement between TRAVEL RISK GROUP and you concerning the subject matter hereof, and they may only be modified by a written amendment signed by an authorized agent/employee of TRAVEL RISK GROUP, or by the posting by TRAVEL RISK GROUP of a revised version.
The terms of this Agreement shall be construed in accordance with the substantive laws of the State of Delaware, United States of America, without giving effect to the principles of conflict or choice of law of such state. The original form of this Agreement has been written in English. The parties hereto waive any statute, law, or regulation that might provide an alternative law or forum or might require this Agreement to be written in any language other than English. This Agreement expressly excludes the United Nations Convention on Contracts for the International Sale of Goods.
If any part of this Agreement is held invalid or unenforceable, that part will be struck, and the remaining portions will remain in full force and effect.
A waiver by either party of any term or condition of this Agreement or any breach thereof, in any one instance, will not waive such term or condition or any subsequent breach thereof.
You may not assign your rights under this Agreement without written consent from TRAVEL RISK GROUP; TRAVEL RISK GROUP may assign its rights under this Agreement without condition. This Agreement will be binding upon and will inure to the benefit of the parties, their successors and permitted assigns.
TRAVEL RISK GROUP may immediately issue a warning, temporarily suspend, indefinitely suspend or terminate your use of all or any portion of the Services if you breach the Terms, or at any time or for any reason, at the sole discretion of TRAVEL RISK GROUP.
No joint venture, partnership, employment, or agency relationship exist between you, TRAVEL RISK GROUP or any third party provider as a result of this Agreement or use of the Service.
TRAVEL RISK GROUP shall not be liable for any delay or failure to perform in connection with any Services, Service or in the performance of any obligation hereunder, if such delay or failure is due to or in any manner caused by acts of God, rebellion, riots, hijacking, insurrection, civil commotion, strikes or labor disputes, fires, floods, laws, regulations, acts, demands or and orders of any government or agency, or any other cause which is beyond the control of TRAVEL RISK GROUP. TRAVEL RISK GROUP is hereby released by you from any claim or demand for any direct or consequential damages arising out of failure to perform as a result of a force majeure event whether or not herein enumerated or other event referenced above.
If you have any questions about these Terms of Service, please contact TRAVEL RISK GROUP at [email protected].